CONTACT OUR FREE ADVICE LINE ON 1300 306 309

  • Follow Us :

CALL US NOW 1300 306 309

  • cart 0

FAQ's

Air purification systems are used wherever the quality of the room air plays an important role and pollutants are to be reliably removed from the room air, such as pathogens, viruses, bacteria, dust, allergens, pollen, mould spores, but also unpleasant odours, toxic vapours and aerosols. Even the finest particles in the room air are safely removed.

Our air purifiers can be set up anywhere in closed rooms or indoor spaces, e.g. in your own home, business premises, exhibition rooms, museums, cultural and memorial sites, restaurants, bars, medical practices, therapy rooms, old people's and nursing homes, hospitals/rooms, hotels, communal accommodation, sports facilities, hairdressing salons, schools, cinemas etc.

In addition to the floor space and actual ceiling height, large furnishings, decorations, flowers, partitions, ceiling hangers, etc. must also be considered when installing or planning for an air purifier, as these will affect the air flow or exchange. In the case of large room dividers, it may make more sense to use several small purification systems than one large system.

It should be avoided at all costs that the systems are set up directly next to strong odour sources (e.g. cleaning agents and disinfectants, coffee machines, etc.). The TVOC sensor would interpret these odours as pollutants, which would cause the systems to constantly run at high fan speeds.

Yes.

Our systems can even provide relief for pollen and house dust allergies. However, the number of possible allergenic substances in indoor air is by no means limited to pollen and house dust. Other possible allergens include a wide variety of chemicals, mould spores, pet dander and animal hair.

These allergen loads can also be greatly reduced in many cases by our systems. Furthermore, our air purification systems can sometimes significantly reduce symptoms of asthma indoors. The causes of asthma are very diverse. In addition to a genetic component, allergens and environmental pollutants (such as VOCs) in indoor air often play a role in the development of asthma.

The ETS air purifiers can filter out asthma-triggering allergens and pollutants from the indoor air to a large extent. Our air purifiers can also filter hay fever-triggering pollen out of the air by over 99% with a multi-stage filter system. Therefore, our devices are also recommended by major health insurance companies for pollen allergy sufferers. Especially indoors, when pollen is stirred up in large quantities by vacuum cleaners, dusting or draughts, our air purifiers provide effective services. The use of the systems is particularly useful in the bedroom, as hay fever sometimes makes restful sleep very difficult.

Yes!

The air purification systems filter the room air and also remove the many harmful substances in tobacco smoke. The so-called "passive smoking" of non-smokers is significantly reduced and unpleasant odours are also eliminated by the activated carbon filter.

The filter life is very dependent on the operating time and the operating environment (amount of house dust and pollen, animal hair, etc.). But don't worry, the systems will automatically remind you to check the filters at regular intervals. If they are very dirty, the filters must be changed.

When it is necessary to check a filter or the UV lamp life is running out, the device will remind you. Otherwise, the cleaning efficiency of the device will be affected. To replace the UV lamp, please inform the customer service.

For detailed information, refer to the operating instructions of your device.

The pre-filter can be carefully vacuumed when dirty and can also be washed out in some devices. The filter will need to be fully dry prior to placing back inside the air purifier (see operating instructions).

No, the devices are only suitable for a dry environment and may therefore only be used in dry rooms.

In principle, we recommend that you clean and disinfect all internal surfaces each time you change the filter. Please clean the housing only with a dry or slightly damp cloth. Never use alcohol-based cleaning agents to wipe the housing.

For all our professional air cleaners, we offer maintenance and filter change on request within the framework of a maintenance contract at fixed conditions. This is particularly suitable for companies, businesses or educational institutions.

For replacement of the UV lamp, please inform the customer service.